Terms & Conditions

Please read our terms & conditions carefully before placing your order online. By using this website and placing an order you agree to be bound by these terms.

If you have any questions, please email the team at enquiries@bonzabikekit.com.

Delivery

Shipping methods may vary depending on destinations. All items will need to be signed for and will only be delivered Monday to Friday.

Tax Charges

For orders made from the UK or the European Union, 20% VAT is still added and it is down to the individual to reclaim this back.

Guarantee & Returns

In the unlikely event you feel that you have been delivered a damaged product and/or wish to return it, please email us at enquiries@bonzabikekit.com.

Payments

We accept payment by credit or debit card. Payment is taken by a secure payment gateway. All credit and debit cardholders are subject to validation and authorisation by your card issuer. If the issuer of your card declines payment, you will be notified at the point of purchase.

Refunds

You are entitled to a refund for items that have been unopened & returned within 14-days of the purchase. Refunds are not an option for valid warranty claims.

Privacy

We do not store credit card details nor do we share customer details with any third parties.